Training Online – Basic Supervisory Skill

OVERVIEW

Supervisory skills training is essential because becoming a supervisor or manager demands new skills, you must now learn how to lead and accomplish tasks through others. This one day seminar is excellent for the new supervisor or manager and also for those who need to have a refresher on their supervision skills. There will be plenty of activities to stimulate participants and to make the lessons more memorable.

OBJECTIVE

1. To train the new supervisor or manager to be effective in their new position
2. To improve the performance of current supervisors and managers

COURSE OUTLINE

1. The Supervisor

• The Supervisor Defined
• Transition in Roles
• The Allen Management Wheel and the Four Management Function

2. Planning

• Forecasting
• Developing Objectives and Strategies
• Tasking
• Scheduling
• Budgeting
• Developing Policies, Procedures and Processes

3. Organizing

• Defining Work
• Grouping Work
• Assigning Work
• Integrating Work

4. Leading

• Motivating
• Communicating
• Decision Making
• Selecting People
• Developing People

5. Controlling

• Developing Standards
• Measuring Performance
• Evaluating Performance
• Correcting Performance

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