Training Online – Problem Solving, Decision Making and Conflict Management

Training Online – Problem Solving, Decision Making and Conflict Management

DESKRIPSI Training Problem Solving, Decision Making and Conflict Management

Pelatihan ini memberikan pemahaman dan keterampilan praktis dalam mengidentifikasi masalah secara sistematis, mengambil keputusan yang tepat, serta mengelola konflik secara konstruktif di lingkungan kerja. Peserta akan dibekali dengan metode analitis dan pendekatan komunikasi efektif agar mampu menghasilkan solusi yang tepat, cepat, dan berkelanjutan.

TUJUAN Training Problem Solving, Decision Making and Conflict Management

• Mengidentifikasi akar permasalahan secara objektif dan terstruktur
• Menggunakan metode problem solving yang sistematis
• Mengambil keputusan berdasarkan data dan pertimbangan risiko
• Mengelola konflik secara profesional dan produktif
• Meningkatkan kolaborasi dan efektivitas tim

MATERI Training Problem Solving, Decision Making and Conflict Management

1. Fundamental of Problem Solving

• Jenis-jenis masalah dalam organisasi
• Reactive vs proactive problem solving
• Pola pikir analitis dan critical thinking

2. Problem Identification & Root Cause Analysis

• Teknik 5 Why & Fishbone Diagram
• Gap analysis dan problem statement
• Menghindari kesalahan diagnosis

3. Structured Problem Solving Models

• PDCA (Plan-Do-Check-Act)
• Decision tree & analytical tools
• Risk assessment dalam solusi

4. Effective Decision Making

• Tahapan pengambilan keputusan
• Data-driven decision making
• Mengelola bias dalam pengambilan keputusan

5. Conflict Management Fundamentals

• Sumber konflik dalam organisasi
• Tipe konflik: task, relationship, process
• Dampak konflik terhadap kinerja tim

6. Conflict Resolution Strategies

• Gaya penanganan konflik (competing, collaborating, compromising, avoiding, accommodating)
• Teknik komunikasi asertif
• Negosiasi win-win solution

Form Pre-Registrasi

	Data Materi Training
Topik Training	: Training Online – Problem Solving, Decision Making and Conflict Management
Link
*Jumlah Peserta	Estimasi Jumlah Peserta yang di ajukan
*Nama Peserta Yang Didaftarkan
	Personal Data
*Nama
*Jabatan	Jabatan/Divisi/Departement
*Nama Perusahaan
*Alamat Perusahaan
*Email Perusahaan
*Email Alternatif	eg: gmail, yahoo, hotmail
*Telepon Kantor
Ekstensi
*Handphone
	* Harus di isi
	Submit

SIMILAR ARTICLES

February 13, 2026

Training Online – Winning with Relationship Selling

February 13, 2026

Training Online – Time Management

February 13, 2026

Training Online – Tax Planning and Tax Management